Dr. Matthew Gloudeman, Founder & Clinical Lead
Being a doctor is a privilege. Every interaction with a patient or family member may be one of the most important moments in their life. I do not take that for granted.
My personal and professional journey led me to create My Emergency Plan® to support patients and families like ours.
During medical school, my wife and I lost her mum to a brain tumour. This painful experience taught us two things no text book ever could:
the value of compassion
the importance of our roles to the patients and families we support
Despite being trainee doctors at the time, we struggled to navigate emergencies and the healthcare system in her vulnerable state. That experience showed us how hard it is for patients and families to make rushed decisions in an emergency.
As I transitioned into my career, I kept seeing the same struggles for patients and families like ours.
So I started to help them, one patient and family at a time.
Proud member of the NHS Clinical Entrepreneur Programme - Cohort 10
After a decade of frontline NHS experience and eight years independently refining a model, supporting hundreds of families along the way, using the cross-specialty experience I’ve gain in over 10 hospital and community specialties including:
Acute Medicine
General Surgery
Orthopaedics & Trauma
Geriatric Medicine
Palliative Medicine
Urgent Care
General Practice
Old Age Psychiatry
My Emergency Plan® was born to support vulnerable patients and their families at scale.
My goal is simple: to help as many people as possible through My Emergency Plan®, establishing it as the gold standard across the UK and beyond so no one has to face life’s hardest moments unprepared.
Due to siloed training, this depth and blend clinical experience is statistically rare and likely held by less than 100 of the UK’s nearly 400,000 GMC-registered doctors.
- Estimate based on statistics from UK training pathways and GMC workforce data (2025).
This is my grandpa and I, sitting by the water near his home in one of his favourite spots.
He once told me something that I now share with many of my patients:
“It’s not for the faint of heart, getting older.”
It often brings a smile, but it also gently reminds my patients that while I won’t truly know their experience myself, I care deeply about someone who may understand.
A journey over a decade in the making
Born from pain, driven by passion and refined through experience
-
We lost my wife’s mum during medical school. Our family had no plan.
-
Medicine is more than a career, its has given me a purpose to support and health others
-
A decade of experience on the NHS frontlines across 8 key specialties from acute medicine to palliative care, guided by incredible mentors along the way
The Story Behind the Company Name
The name Your Best Doctor was not born in a strategy meeting.
It came from the quiet wisdom of an elderly man I was caring for. After a long conversation about his care and how I would support him, he looked at me, placed a hand on my shoulder, and said:
“You’re doing your best doctor… and I’ll do mine.”
That line stayed with me. Not because it was flattering, but because it captured something meaningful: a shared understanding that doing your best, especially when facing the hardest moments in life, is all anyone can truly ask of each other.
Your Best Doctor is not a claim. It’s a commitment.